Create an Account and Add Funds
1. Sign up and sign in
- Open the CertaEdge sign-up page. If you already have an account, choose to sign in.
- Enter your account details, complete the verification required on the page, and submit the form. If an email verification code is required, request it first, then enter the code you receive.
- After signing in, open API Keys and confirm that you can see the key list.
Available sign-up methods and verification requirements depend on the platform's current settings. If there is no sign-up option, contact CertaEdge online support to ask how to get an account.
2. Check prices and your available balance
- Open the model catalog, choose a model, and check its billing units and prices.
- Open your Wallet to check your balance or available plan. If you already have enough quota, continue to the next step.
- To add funds, choose an amount and an available payment method in the top-up section. Check the actual amount due, then follow the payment instructions.
- After payment, return to your wallet and refresh it. Confirm that your balance has updated before sending model requests.
If you have a valid redemption code, enter it in the wallet's redemption section. Use this option only when you have a valid code. Payment methods, minimum amounts, and redemption options depend on what the page currently offers.
3. Confirm that you are ready
Once your wallet shows an available balance or plan, create an API Key. The account balance and key quota are separate limits: adding funds does not automatically increase an individual key's quota.
Troubleshooting
- No verification email: Check the email address and spam folder. Wait until the page allows you to resend the code before trying again.
- Payment completed but balance unchanged: Check your top-up history and keep the order number. Contact support to verify the payment; do not pay again just to refresh your balance.
- No top-up or redemption option: Available methods depend on the platform's current configuration. Contact support to confirm your options.